Discover quality trees, shrubs, perennials, and more delivered directly to your door with our expert growing guarantee.
Grown by expert nurseries
From grower to your door
Expert help every step
Discover why these customer favorites fly off our virtual shelves season after season.
Everything you need to know about planting and caring for your new plants, trees, and shrubs.
Our experts demonstrate the proper planting techniques to ensure your new plants thrive in your landscape.
Our plant experts are here to provide you with customized plant care advice for your specific growing conditions and plant selections.
Real reviews from garden enthusiasts who've transformed their landscapes with Nature Hills plants.
Satisfaction Rate
Based on over 45,000 verified customer reviews
Response Time
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Plant Success Promise
We stand behind the quality of our plants
4.8 out of 5 (2,345 reviews)
Certified Plant Supplier
Expert Growing Partner
Discover the ideal plants for your specific growing conditions and landscape needs.
Fast-growing evergreen for privacy screens
Reblooming hydrangea with color-changing flowers
Stunning spring blooms and graceful form
Sweet, crisp apples for home orchards
Use our Plant Finder tool above to discover the perfect plants for your unique growing conditions and preferences.
Plant hardiness zones help gardeners determine which plants will thrive in their climate. The map divides North America into 13 zones based on average annual minimum winter temperature.
Our proprietary system ensures you only receive plants legally approved for your growing zone and state.
Learn About Plant Sentry™We stand behind every plant we sell with industry-leading guarantees and support.
We guarantee that you'll receive healthy, vigorous plants with well-developed root systems, shipped at the proper planting time for your region.
We're committed to your planting success. If your plant fails to grow despite following our care instructions, we'll make it right.
We guarantee that your plants will arrive in excellent condition, ready for planting. If there's any damage during shipping, we'll send a replacement immediately.
When your plants arrive, follow these important steps:
Following these steps ensures you're covered by our Safe Shipping Guarantee and allows us to quickly resolve any issues that may have occurred during transit.
"When one of my cherry trees didn't survive the first winter, I was disappointed but impressed with how easy Nature Hills made the replacement process. Their Growing Success Guarantee is the real deal - no hassle, just helpful service."
Michael R.
Michigan
"My hydrangeas arrived slightly damaged in shipping. I sent photos to customer service, and they shipped replacements immediately - I had new plants within a week! Their Safe Shipping Guarantee gave me confidence to order again."
Jennifer T.
Florida
"As a first-time gardener, I was nervous about ordering plants online. The quality guarantee from Nature Hills gave me confidence, and I was amazed at how healthy and robust everything was. Their expert support helped me succeed!"
David W.
Colorado
Contact our customer service team within 48 hours of delivery. Take clear photos of the damage and include your order number. We'll promptly arrange for a replacement to be shipped to you at no additional cost.
Our Growing Success Guarantee covers different timeframes based on plant type - up to a year for trees and shrubs, and 90 days for seasonal items like bulbs. Contact us as soon as you notice problems for the best assistance.
Our guarantees don't cover damage from weather extremes, animals, insects, disease, or improper care. However, our experts are still available to help troubleshoot these issues and provide guidance for the best outcome.
No, we don't require you to return plants for guarantee claims. Photos of the issue are typically sufficient for our team to process your claim and determine the appropriate solution.
If your plant fails despite proper care, you can choose between a one-time replacement (subject to availability) or store credit equal to the original purchase price. Our team will help you determine the best option for your situation.
Have questions about your order or need gardening advice? Our plant experts are here to help.
1-888-864-7663
Monday-Friday: 9am-5pm CT
info@naturehills.com
We respond within 24 hours
Nature Hills Nursery
3334 N 88th Plaza
Omaha, NE 68134
You'll receive a shipping confirmation email with tracking information when your order ships. You can also log into your account on our website to view your order status.
We stand behind our plants with a quality guarantee. If there's a problem with your order, please contact us within 48 hours of delivery. See our Guarantees page for details.
Plants are shipped at the proper planting time for your growing zone. You'll receive an estimated shipping timeframe when you place your order. Most orders ship within 5-7 business days.
Each plant on our website includes USDA growing zone information. You can also use our Plant Finder tool or contact our expert team for personalized recommendations.
Need personalized advice for your specific gardening situation? Schedule a one-on-one consultation with one of our horticultural experts.
Get personalized advice from certified horticulturists and landscape professionals
1-888-864-7663